The Retail Council of Quebec offers you this francization guide to support businesses in their efforts to promote and use quality French. You’ll find contextual and practical information, including a checklist, on your obligations as an employer and business owner.

You’ll find that with the right approach, francization has many advantages. It’s not as complex as you might think. The Office québécois de la langue française also offers the service Mémo, mon assistant pour la francisation. This service is intended for companies with fewer than 50 employees.

This guide has been produced in collaboration with Anik Pelletier, a francization specialist who offers support services to companies and businesses, and Me Lara Daniel, a lawyer specializing in francization and intellectual property at the law firm LDALÉGAL Inc. It is made possible by a financial contribution from the Office.

Last updated in 2023 – In french only

The Retail Council of Quebec is pleased to present its human resources management guide for retail businesses. This guide is exclusively dedicated to retailers who are members of the Council and retailers participating in its HR support program. It was developed by human resources experts to help retailers optimize the management of their human resources.

WHAT DOES THE HUMAN RESOURCES MANAGEMENT GUIDE CONTAIN?

Retailers will find in this 29-page guide, all the elements that will allow them to manage their human resources optimally. (the guide is in french only)

• A recruitment guide with concrete tools and advice to make the process a success from start to finish (definition of needs, optimal drafting of the job offer, preparation and conduct of an effective interview, candidate experience)
• A guide for welcoming and integrating new employees
• A policy guide and employee handbook
• An occupational health and safety guide (obligations and rights of employers and employees, prevention program, harassment in the workplace)
• A guide to managing and supervising employees

Launched in the fall of 2020, Envoi Québec is an initiative born from a collaboration between the Retail Council of Quebec, Machool, Coop Carbone, with financial participation of the City of Montreal and the Government of Quebec. It provides access to multiple delivery options and preferential rates to help merchants of all sizes and sectors choose the carriers and delivery services best suited to their needs.

The Retail Council of Quebec wants to help the sector by presenting a directory of its member suppliers who offer services and products for retail businesses, from SMEs to large businesses.