Urban logistics is becoming an increasingly significant challenge for our ecosystem. In a context where consumers demand ever more responsive solutions, retailers are facing high expectations, while post-pandemic sales growth remains uncertain.

First, we will take time to analyze the impact of delivery and consumer expectations on this issue. Next, we’ll explore the solutions available to retailers and how they can become drivers of growth.

Finally, we will look at the rise of secure lockers and drop-off points. Whether to secure deliveries, streamline them, or reduce their environmental and social impact, these new delivery methods are gaining momentum. With Axel Fischer from Penguin Pickup, we will discuss the opportunities that come with adopting these innovative solutions and how they can become a true growth lever for retailers.