Delivering an exceptional customer service all year long, wether in a pandemic or not! - Hop! The Summit on retail 2021 - CQCD

Delivering an exceptional customer service all year long, wether in a pandemic or not!

CQCD members only, An evolving business model April 14, 2021
9:00 am to 10:00 am Online
Patrick Doyle, Charles de Brabant, Lynda Bouvier

Both of these retailers have had to adapt very quickly in order to continue to provide high quality service during a time of uncertainty and riddled with restrictions. How did they manage to innovate, and where will these transformations lead them? This discussion will go beyond process and logic, to uncover the magic and heart behind the story these retailers tell their customers.

In order to attend this conference, visit our membership page and become a member at the Quebec Retail Council, starting from today!