Blog - Conseil québécois du commerce de détail

Digital transformation

Ecommerce

Artifical intelligence

Retail

24 February 2026

Agentic Commerce & UCP: What’s Changing Concretely for Retailers in 2026

At the NRF 2026, several new developments confirmed a major trend: artificial intelligence in retail is moving from demonstration to implementation. Find out what will change for retailers in 2026 with the arrival of agentic commerce and UCP.

Hop! The retail summit

Digital transformation

Retail

30 October 2025

Data-Driven Approach to Customer Loyalty: Avril Supermarché Santé’s New Strategy

Discover how Avril Supermarché Santé, a fast-growing Quebec-based company competing with major grocery chains, has begun a data-driven transformation to reshape its loyalty program and strengthen customer relationships.

Hop! The retail summit

Ecommerce

Retail

21 October 2025

Building a Strong Sense of Community to Navigate Economic Uncertainty

As economic pressure mounts and consumer confidence falters, the era of purely transactional retail is over. Discover why in-person experiences are now the most profitable strategy to build loyalty and ensure your business’s long-term success.

Sustainable development and ecological transition

Circular economy

Retail

11 October 2025

The Urgent New Meaning of Sustainability in Retail

Next Gen Retail Perspective: explore the ideas and perspectives of young professionals who shape the retail world of tomorrow. Discover Alina Rawji's perspective!

Logistics and supply chain

Ecommerce

Envoi Quebec

21 July 2025

The 5 Key Indicators to Keep An Eye On When Measuring The Success Of Your Deliveries

Measuring the right KPIs to ensure the success of your deliveries is a must for any online business. Envoi Québec guides you through the best practices to adopt.

Retail news

Ecommerce

Retail

21 July 2025

Winning Global Markets: A Roadmap for Quebec Retailers

Next Gen Retail Perspective: explore the ideas and perspectives of young professionals who shape the retail world of tomorrow. Discover Selina Ved's perspective!

Ecoconception

Artifical intelligence

Digital marketing

Retail

23 June 2025

Retail Success in Quebec: The Power of SMEs

Next Gen Retail Perspective: explore the ideas and perspectives of young professionals who shape the retail world of tomorrow. Discover William Bernasconi's perspective!

Human ressources and workforce

Employer branding

Recruitment / Employee retention

Retail

28 April 2025

Turning Generational Diversity into a Business Asset – Not a Headache!

Rather than seeking to “standardize” practices, why not make this intergenerational harmonization a strong cultural signature?

RCQ news

Studies and surveys

Press release

Retail

3 March 2025

Consumer Confidence Drops, But Local Support Rises

The latest Barometer from the Retail Council of Quebec (RCQ), powered by ORAMA Marketing, highlights the impact of the current political climate on Quebec consumers. Quebecers' confidence in the economy has seen a dramatic decline, unmatched since the onset of the pandemic in 2020. According to the latest data, nearly eight out of ten Quebecers (79 %) express growing concerns, a 5 % increase in just three months.