Envoi Quebec
Logistics and supply chain
Sustainable development and ecological transition
6 October 2023
The Challenges of Last-Mile Delivery in Logistics
Last-mile logistics is the final step in the supply chain. It focuses on the direct delivery of products to the consumer. Indeed, this step is crucial, as it can have a major impact on customers' satisfaction and retailers' profitability. Consumers' expectations in terms of prompt delivery, reliability, and sustainability have reinforced the importance of this key stage in the supply chain.
