The Retail Council of Quebec is an association representing the vast majority of retail and distribution companies in Quebec, making it a key interlocutor. For all sector-related issues, the RCQ adopts a ‘solutions mode’ to contribute to government reflections, strategies, and decisions.
Hop! The Retail Summit is celebrating its 30th anniversary, and this special edition promises to be unforgettable. On October 30th, retail industry professionals will gather at the Grand Quai of the Port of Montreal to discover, among other things, the latest innovations transforming the industry landscape. Robotics in the service of retail is among the anticipated new features at our annual Summit. Attendees will have the chance to meet several service robots! Yes, 5 robots will be on-site to guide and serve them during the event.
This article, written for the 30th edition of Hop!, explores robotics applied to retail to give you a preview of what to expect this year!
This innovation is driven by the start-up Fractal Solutions Robotiques. The technology company’s mission is to democratize the use of service robots across all sectors: hospitality, food service, retail, institutional, industrial, and more!
With unique expertise in the field of robotics, they offer a range of services including full integration of service robots, needs analysis, robot installation, staff training, as well as technical support and continuous improvement services.
In the retail sector, automation is transforming the way business is conducted. It allows for a renewed customer experience and optimizes store operations. The use of service robots can also be a solution to address labor shortages by providing support to existing staff. Whether it’s managing orders, transporting products or packages, ensuring cleanliness, or serving as interactive guides for in-store customers, service robots are designed to meet the diverse needs of Quebec retailers.
Autonomous and precise, Fractal’s robots offer the following services:
On October 30th, Fractal’s service robots will make their grand entrance at Hop! The Retail Summit. The Retail Council of Quebec is excited to introduce you to the five robots that will be the stars of this 30th edition:
Friendly and versatile, Peanut is an asset for customer service. Its user-friendly interface allows it to guide and interact with customers. At Hop!, Peanut will move among the participants to provide them with a unique customer experience!
Intelligent and interactive, Tobby is equipped with sensors that allow it to navigate spaces and interact with customers using artificial intelligence and voice recognition. It will be with us at our annual Summit to guide participants and answer their questions.
This versatile and agile cleaning robot is designed to maintain the cleanliness of large commercial spaces. Thanks to its advanced technology, it moves autonomously to clean the areas. It will ensure the cleanliness of the rooms throughout the Summit.
With its exceptional mobility, it is the perfect robot for tight or crowded environments such as restaurants and retail stores. It can maneuver through crowds to serve customers. It will provide efficient and smooth service to the participants of Hop! 2024.
Autonomous and intelligent, this robot is designed to navigate complex and crowded spaces. With its adjustable trays, it can deliver various products and goods to customers. At our Hop! 2024 Summit, it will handle the distribution of snacks and beverages to participants.
Watch this video for a glimpse of this innovation:
Don’t miss this unique opportunity to meet the featured robots of Hop! 2024. You’ll have the chance to see them in action! This innovation will also let you see firsthand how robotics can transform retail. The founders of Fractal Solutions Robotiques—Benjamin Houle-Selby, Jean-Michel Lemaire, and Charles Maillette—will be present to answer all your questions.