Envoi Québec is an online platform designed to help retailers manage and optimize parcel delivery. Launched in 2020 by the CQCD in collaboration with Machool, the Envoi Québec initiative seeks to support Quebec merchants by offering them a range of logistics solutions and discounted delivery rates.
Délivro, a local carrier specializing in express courier services based in the Quebec City region, is now one of the many partner carriers available on Envoi Québec, the delivery management and optimization platform designed to help Quebec retailers.
This partnership aims to increase the reach of Envoi Québec’s delivery services in the National Capital of Quebec while supporting the region’s economic development. To mark this collaboration, François Dorval, President of Délivro, shares his experience following the integration of his logistics company into the platform.
With nearly 25 years of service in the logistics sector, the company guarantees fast, reliable, and professional delivery solutions that meet the needs of its customers.
Over the years, the local carrier has carved out a place for itself in the region with its freight forwarding services. Today, Délivro has more than 65 experienced delivery drivers on the road daily to provide a complete, personalized delivery services. François Dorval, President of Délivro, is motivated to offer the best service for his valued clients while contributing to the economic development of Quebec City.
Last March, Délivro integrated the Envoi Québec parcel delivery management and optimization platform as a new carrier. This new collaboration was primarily motivated by a desire to improve the company’s operational efficiency and increase the scale of its delivery services by partnering with a renowned platform, emphasizes Mr. Dorval.
To optimize its logistics and enhance the customer experience, Délivro has joined forces with Envoi Québec. The company agreed to the restructuration and consolidation of its operations for a successful integration. This involved implementing new technologies and updating existing systems to adapt to the new platform.
Since the transition, Délivro has seen a significant increase in the number of shipments, as well as in customer satisfaction and a marked improvement in efficiency. The carrier has also expanded its service coverage, delivering more parcels beyond the Quebec City region. By streamlining its operations and consolidating parcel delivery by truck, the transport company is strengthening its role in the region’s economic development and its support for local businesses, says François Dorval.
According to Mr. Dorval, this collaboration with Envoi Québec is an opportunity to offer its services to a greater number of businesses. The carrier places great importance on the quality of service, speed of delivery, and customer experience. The entrepreneur is pleased to hear positive feedback from his new clients who have expressed great satisfaction regarding the speed and reliability of the services offered by his company.
With its already well-established local presence, Délivro is looking forward to continuing its development and plans to become a leader in logistics and parcel delivery in Quebec by joining forces with Envoi Québec. In addition, the logistics service provider intends to expand its delivery network and continue to improve its operational efficiency, while maintaining an exceptional customer experience.
Délivro is hoping to begin its ecological transition soon and is willing to explore more sustainable delivery solutions to reduce its ecological footprint. Mr. Dorval anticipates a growing demand for greener delivery services and is interested in collaborating with initiatives to develop an eco-responsible delivery offering as well.
The carrier has already initiated a collaboration with Coop Carbone, one of Envoi Québec’s major partners in sustainable logistics, to implement improved and optimized route management and develop an action plan for the eventual electrification of its truck fleet. François Dorval explains us that the adoption of more sustainable practices is one of the company’s priorities.
For the CQCD, this partnership represents an important step in the expansion of its Envoi Québec initiative to the retailers of Quebec City and its surrounding region. The arrival of Délivro on the platform is an important milestone toward the province-wide deployment of the program so that all Quebec retailers can benefit from lower-cost delivery proposals!
Based in Quebec City, Délivro is a professional courier company offering fast delivery services. The local carrier delivers parcels of all sizes throughout Quebec, Canada, and beyond! Since 2000, Délivro have been offering fast, personalized, professional delivery services at competitive prices.
Its services include round-trip delivery, same-day delivery, 24-hour delivery, and next-day delivery (local or national).
Sign up to Envoi Québec for free and start shipping with Délivro today!